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Universal Credit Scam

Universal Credit Scam

Tuesday 9th July 2019


We have been made aware of a scam operating in Portsmouth that could quite easily spread to the Isle of Wight. Young, predominately single people are being encouraged to join a WhatsApp group to find out ways of receiving more Universal Credit (UC) or for help claiming UC.

The group then persuade the relevant information out of the customer, access their online account, amend the details to include several children and then put in for an advance. Once the advance hits the young person's account they demand the funds be sent on to them by threats of violence to the young person and their friends and family. The threats include some really harrowing graphic videos of people being strangled.

The DWP or indeed any legitimate organisation will never ask for any personal log in information or passwords and don't use WhatsApp.

If you need help to claim Universal Credit, Citizens Advice IW can support you in the early stages, from the application to your first payment.

Call us for free on 0800 144 8 444 - 8am - 6pm Monday to Friday.

You can also visit us online for more information and webchat.

Citizens Advice Isle of Wight is a charity, committed to giving you confidential, independent,
impartial and free advice. For up to date information and advice online, please visit the Citizens Advice public site