If your place of work has shut down or there’s no work for you because of coronavirus, you may be able to  carry on getting paid. 

To make sure you have access to all the help available to you, take a look at our list of important information regarding employment during coronavirus.


*Please note: This information is correct at time of publishing and will be updated as more information is released.


Update 5/6/2020

CHANGES TO THE FURLOUGH SCHEME (Coronavirus Job Retention Scheme)

From 1 July, employers can bring back to work employees that have previously been furloughed for any amount of time and any shift pattern, while still being able to claim Coronavirus Job Retention Scheme grant for their normal hours not worked. When claiming the CJRS grant for furloughed hours employers will need to report and claim for a minimum period of a week.

The scheme will close to new entrants from 30 June. From this point onwards, employers will only be able to furlough employees that they have furloughed for a full 3 week period prior to 30 June.

This means that the final date by which an employer can furlough an employee for the first time will be 10 June, in order for the current 3 week furlough period to be completed by 30 June. Employers will have until 31 July to make any claims in respect of the period to 30 June.

Further guidance on flexible furloughing and how employers should calculate claims will be published on 12 June. Find out more information on how the Coronavirus Job Retention Scheme is changing

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Information for employees 


If you and your employer both agree, your employer might be able to keep you on the payroll if they’re unable to operate or have no work for you to do because of coronavirus. This is known as being ‘on furlough’.

You could get paid 80% of your wages, up to a monthly cap of £2,500.

80% of your normal pay might be below minimum wage. This isn’t against the law, because you’re not working. If you won’t have enough money to live on you can:

You may be eligible for support through the welfare system, including Universal Credit. If you think you need to make a claim, talk to us first. We'll be able to tell you if Universal Credit is the right benefit for you.

Employees can be on any type of employment contract, including full-time, part-time, agency, flexible or zero-hour contracts. Foreign nationals are eligible to be furloughed.

Apprentices can be furloughed in the same way as other employees and they can continue to train whilst furloughed.


*UPDATE 14/04/20

HMRC states coronavirus Job Retention scheme will start on 20th April.

Employers will be contacted directly, but employees do not need to take any action. You will be contacted by your employer.

* UPDATE 16/04/20

Furlough Scheme Cut-Off Date Extended To
19 March 2020

Thousands more employees will be able to receive support through the Coronavirus Job Retention Scheme after the Chancellor extended the eligibility date to 19 March 2020. Individuals originally had to be employed on February 28 2020.

Under the scheme, employers can claim a grant covering 80% of the wages for a furloughed employee, subject to a cap of £2,500 a month.

But following a review of the delivery system and to ensure the scheme helps as many people as possible, new guidance published today has confirmed the eligibility date has been extended to March 19 2020 – the day before the scheme was announced.

Employers can claim for furloughed employees that were employed and on their PAYE payroll on or before 19 March 2020. This means that the employee must have been notified to HMRC through the RTI system on or before 19 March 2020.

This change makes the scheme more generous and is expected to benefit over 200,000 people.

HMRC has been working at pace to be ready to deliver the scheme, which is due to be fully operational next week.

Information for employers


If you cannot maintain your current workforce because your operations have been severely affected by coronavirus, you can furlough employees and apply for a grant that covers 80% of their usual monthly wage costs, up to £2,500 a month, plus the associated Employer National Insurance contributions and minimum automatic enrolment employer pension contributions on that wage.

Additional social distancing guidelines for businesses


For the most up to date employment information from Citizens Advice, visit our national site.
During this time of disruption, the UK Government is not asking all businesses to shut – indeed it is important for some businesses to stay open. Only some non-essential shops and public venues have been asked to close – see more detailed information on the , businesses and venues that must close, and those that are exempt.

To support businesses that remain open during this period in England, the government has published additional guidance to assist employers, businesses and their staff in staying open safely during coronavirus.

The government understands that employers and businesses may have concerns about how they can remain open for business safely, and so play their part in preventing the spread of the virus. All employees should be encouraged to work from home unless it is impossible for them to do so. Not everyone can work from home: certain jobs require people to travel to, from and for their work – for instance to operate machinery, work in construction or manufacturing, or to deliver front line services. For specific settings please refer to sector specific guidance.

Please find further HMRC information on the gov.uk site

For advice on the Coronavirus Job Retention Scheme and Self Employed Income Support Scheme, please contact the Tax Team on 01983 823898 ext:2836 to speak to our advisers



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We believe everyone is entitled to the information that affects their lives.

That’s why our charity has given independent, confidential and free advice to generations of island residents.

We want our clients to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

In times of crisis, we're here for you. 

As our offices are currently closed to the public, the best way to contact us is on our Adviceline number:

03444 111 444


At the moment we are only answering voicemails left on the Adviceline number. This is the most efficient way we can deal with your enquiry. We are currently returning calls usually on the same day, and certainly within 1 working day.


What to do when you call Adviceline


- Call 03444 111 444 and press * to hear the other options, and then press 0.

- Please leave your details and a number that we can contact you on.

- Someone will reply as soon as they can.

* Calls to the Adviceline 03 number cost the same as calling 01/02 numbers & may be included as part of your mobile or landline call package. If you do not have a package, calls from a landline can cost up to 9p per minute. Mobiles may be considerably more expensive.


Other ways to contact us

- You can also contact us via webform  through the Isle Help website

- You can also get advice through the national Citizens Advice website where you can access webchat.

- If your enquiry is between 5pm to 8am you can leave an email. Enquiries through the national website will be answered by a Generalist Adviser from the national team.