Jennifer is one of our new volunteers who has already qualified as an Advice First Aider and is continuing her training to become a Telephone Assessor.


“I read an article in the County Press about Citizens Advice and they were looking for volunteers.  I have been retired for several years and felt the time had come for me to do something useful with my spare time, to keep my brain functioning.  I attended an introductory meeting and was amazed by the varied work that was undertaken and how many people reached out to the service. I am training to be a Telephone Assessor which is often the first time a client has contact with the service.  Everyone I have met has been very helpful and welcoming”