Spot the warning signs

Scams can be difficult to spot. Fraudsters can be convincing and knowledgeable, with websites and materials that look identical to the real thing.

But if you’ve been contacted unexpectedly, or are suspicious about a call or text message, make sure you stop and check the warnings signs.

• Is it unexpected? Scammers often call out of the blue. They may also try and contact you via email, text, post, social media, or even in person.
• Do you feel pressured to act quickly? Scammers might offer you a bonus or discount if you invest quickly, or they may say the opportunity is only available for a short time.
• Does the offer sound too good to be true? Fraudsters often promise tempting rewards, such as high returns on an investment.
• Is the offer exclusively for you? Scammers might claim that you’ve been specially chosen for an investment opportunity, and it should be kept a secret.
• Are they trying to flatter you? Scammers often try to build a friendship with you to put you at ease.
• Are you feeling worried or excited? Fraudsters may try to influence your emotions to get you to act.
• Are they speaking with authority? Scammers might claim that they’re authorised and often appear knowledgeable about financial products.

Trust your instincts and if in any doubt, don’t part with your money. For further help on identifying possible scams contact your local Citizens Advice, or call the Citizens Advice consumer service on 0800 144 88 48.

For up to date information and advice online, please visit the Citizens Advice public site - www.citizensadvice.org.uk