Do ‘YOU’ have what it takes, to become The new Chair of the most Trusted and Respected Advice Service… right here on the Isle of Wight?

These are certainly extremely challenging times for so many people up and down the land. Here on the Island, Citizens Advice Isle of Wight (CAIW) is ‘the’ charity that provides free, independent, confidential, and impartial advice on the widest range of topics throughout the Island.

Our mission is to empower Islanders, providing them with the knowledge and confidence to navigate life's challenges. We believe in making a real difference, regardless of who they are or the problems they face.

Last year, we dealt with over 17000 issues affecting the lives of Island residents. Year after year, the number and complexity of issues faced by Island residents increase, and we need to be able and ready to meet that need in the coming years.

We are seeking a Chair (this is a voluntary position) who understands the profound positive impact our charity's work has on the community. This role is not just about leading a board but also about working with the management team, staff and volunteers, to help shape the future of our charity and, in turn, the lives of the Islanders we serve.

With strong empathy and emotional intelligence, your understanding of the challenges faced by the communities on the Isle of Wight – ideally through a personal association with them, will mean you are intellectually curious and really inspired by the work we do, and our plans for the future.

As our Chair, your proven and demonstrable ability to form meaningful and impactful relationships will be a significant part of our charity's success. You will become an important and effective ambassador, helping to further cement and promote the work and relationships we have with the charity's partner organisations, including statutory, voluntary and other charitable bodies.

Operationally, our small, dynamic, and highly motivated management team is supported by highly trained, regulated and committed staff, together with an equally committed, highly skilled and growing volunteer cohort. All working together to an innovative and far-reaching business plan. Which will, through research, customer feedback, and local service delivery, continue to provide the innovative support and advice that Citizens Advice has been known for since 1946.

As a charity we always:

· value diversity,

· promote equality and

· challenge discrimination.

What will be required of you?

· To complete an introduction for your role

· Maintain an awareness of how CAIW is operating

· Promote IWCA its work and develop its relationships

· Read papers in advance of board meetings (4 per year) and FOCUS operational meetings (4 per year)

· Maintain an overview of the active projects, under the guidance of the CE/Management Team to further our strategic objectives

· Facilitate and control discussion and debate during board meetings and work with trustees, and the management team:

· Help set policy, strategy direction, and targets and evaluate the performance of CAIW.

· Help monitor the financial position of Citizens Advice IW ensuring that it operates within its means and objectives.

· Help ensure that all the finances and supporting financial control systems are in order

· With the CE and Management team review the charity plans for the recruitment and retention of staff and volunteers

· Lead the charity review of its own work under the LSA framework and how effectively it operates including action for improvement.

What is in it for you?

· Help lead the Charity that makes a positive impact for people across the Island.

· Meet and build relationships with people who share similar concerns and commitment to serving those in need.

· Utilise your skills and expertise to benefit our Island Community

· The most comprehensive training in any advice charity is available to you in more advice areas than any other charity.

· Build your governance, leadership and strategy skills.

· increase your employability.

· Expense’s we will reimburse those too

What do you need to have or do?

In addition to the Qualities we are seeking (above) you will need to:

· Learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection (UKGDPR).

· Undertake training specific to your role.

· Understand and accept the responsibilities and liabilities of trustees

· Be non-judgmental and respect views, values and cultures that are different to yours

· Have good listening, verbal, and written communication skills

· Be able to exercise good independent judgment and exercise the same

· Have good numeracy skills to understand accounts with the support of the treasurer and CE

How much time do you need to give?

Trustee boards can meet at any time, but usually in the evenings in person or online, depending on circumstances. You will need to attend other meetings as you participate in specific projects or meet with volunteers and staff regularly within Citizens Advice IW.

Valuing inclusion:

Our trustees come from a range of backgrounds; we welcome applications from younger people, disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

Contact details:

If you are interested in this unique and rewarding opportunity and would like to apply, please send your contact details to [email protected] we will then provide you with an application pack, and further contact details.