If you need urgent help, the information below will guide you to the right place. Citizens Advice Isle of Wight can offer advice and support, but some situations require immediate help from specialist services.
Contact us if you urgently need help with:
Housing or eviction
Bailiffs or court deadlines
Energy disconnection or debt
No money for food, travel, or essentials
Problems at work affecting your income
Call us on 01983 309309 to request a same-day or next-day callback.
You can also reach the national Adviceline on 0800 144 8848
Contact the Isle of Wight Council Housing Team on 01983 821000 and ask for Housing. They can arrange emergency accommodation or urgent housing support.
Contact the Footprint Trust for local support by calling 01983 82 22 82
To access the Isle of Wight Foodbank, you can request a referral by contacting us or calling the Foodbank directly on 01983 292040
Contact Paragon IOW for local support on 0800 234 6266. They can help you find a safe place to stay and provide confidential advice
Samaritans: Call 116 123 (free, open 24 hours)
Safe Haven IOW: Call 01983 520168 (free, available Monday to Friday: 5 pm to 10 pm and Weekends: 12 noon to 10 pm)
If you feel unsafe or unable to cope, you can also contact NHS 111 and choose option 2.
Citizens Advice National Debt Helpline: 0800 240 4420
Or request a callback from our local team on 01983 309309
We can help you stabilise your situation, speak to creditors, and plan next steps.
All our advice is free, confidential, and open to everyone on the Isle of Wight. We’ll listen without judgment and connect you with the right help as quickly as possible.
Share your feedback to help us improve our advice and better support people across the Isle of Wight. It only takes a moment.
Page last reviewed in October 2025
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