The client made an application for Help Through Crisis due to loss of employment. The client was fearful of losing her tenancy due to her sudden loss of income which resulted in high anxiety levels and deteriorating mental health.

Help Through Crisis were able to deal with the immediate emergency giving the client much needed food, in the form of a food bank voucher, supermarket voucher and fuel top up.

To give further support HTC was able to refer the client to Team Around the Person (TAP) who helped with her housing situation, benefit applications, maximising her income and referring her for for further personal and emotional support to raise her self esteem. 

The TAP coordinator continues to visit and monitor current services involved, and the client advises that she is feeling less anxious and will continue to engage fully with services to improve her physical and mental well being. During the last visit, the client advised that she felt like "a weight had been lifted".