Citizens Advice IW General Advice will be closed from 11am on 2 Dec. Clients should leave a voicemail on the 0800 144 8848 number (pressing * and 1)

We will call back within 3 working days

We hope you understand and deeply apologise for any inconvenience caused. 


How to get Advice when back open

Adviceline : 0800 144 8848 
The 0800 number has an answerphone service and at peak times, we recommend that people leave voicemails. 
- Call 0800144 8848  and press * to hear the other options, and then press 0. 
- Please leave your details and a number that we can contact you on. 
- Someone will reply as soon as they can. 



Or fill in our confidential webform Contact Us | ( 


Webchat – via .** If your enquiry is between 5pm to 8am you can leave an email. Enquiries through the national website will be answered by a Generalist Adviser from the national team.