Don’t delay – seek advice today!  

Whilst many plans have been put in place to help people prioritise their finances to ensure that their families are provided for, including mortgage, car finance and credit repayment holidays – this will have a detrimental effect on your future finances.

Our money advice team can help you navigate the sea of information and provide you with accurate information to fully understand the consequences of taking payment holidays and how to enter into long term repayment arrangements once life begins to return to normalcy.

Ideally we’d like to talk you through this information prior to entering into payment holidays but fully understand many of you may have already put these arrangements in place.  We just want you to know that we are here and we can still help provide advice on how this is likely to impact you and your credit rating. We offer free, independent, confidential and more importantly non-judgemental advice.  We want to help you find an affordable long term and sustainable way in which to approach your finances coming out of this crisis.


If you need help with your finances, we're here all year round

Call us on 01983 823898 ext 2825


We believe everyone is entitled to the information that affects their lives.

That’s why our charity has given independent, confidential and free advice to generations of island residents.

We want our clients to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

In times of crisis, we're here for you. 

As our offices are currently closed to the public, the best way to contact us is on our Adviceline number:

03444 111 444

At the moment we are only answering voicemails left on the Adviceline number. This is the most efficient way we can deal with your enquiry. We are currently returning calls usually on the same day, and certainly within 1 working day.

What to do when you call Adviceline

- Call 03444 111 444 and press * to hear the other options, and then press 0.

- Please leave your details and a number that we can contact you on.

- Someone will reply as soon as they can.

* Calls to the Adviceline 03 number cost the same as calling 01/02 numbers & may be included as part of your mobile or landline call package. If you do not have a package, calls from a landline can cost up to 9p per minute. Mobiles may be considerably more expensive.

Other ways to contact us

- You can also contact us via webform  through the Isle Help website

- You can also get advice through the national Citizens Advice website where you can access webchat.

- If your enquiry is between 5pm to 8am you can leave an email. Enquiries through the national website will be answered by a Generalist Adviser from the national team.