Q&A: Problems with a builder?

Friday 24th May 2019

----- I'm having problems with a builder I employed to build a kitchen extension to our house. The foundations are laid, and he's knocked through the back wall - the back of our house is now a…

view more »

Switching to Universal Credit?

Friday 3rd May 2019

Some people are better off switching from legacy benefits to Universal Credit - those who are more likely to be better off include: - some people who work, including working carers - some people who are too sick to work but do NOT qualify as disabled - some people who have friends or…

view more »

Change of circumstances and need to apply for Universal Credit?

Thursday 2nd May 2019

------ If you are in receipt of tax credits and then have a change of circumstance which will necessitate a claim to Universal Credit, this will, in the majority of cases result in an overpayment of Tax Credits which will then…

view more »

Self employed and need to apply for Universal Credit?

Wednesday 1st May 2019

------ If you are in receipt of Tax Credits and are self employed, speak to the Citizens Advice Tax Team BEFORE you make a Universal Credit claim. They can make sure…

view more »

Finished work and need to apply for Universal Credit?

Tuesday 30th April 2019

------ If you've just finished work you might be better off waiting until you receive your final payment, holiday or redundancy pay to ensure this is not included in your first assessment period of Universal Credit. If you need help…

view more »

Q&A: Council Tax Arrears

Thursday 25th April 2019

----- My first council tax bill of the year has come through and I know I'm not going to be able to afford it with so…

view more »

Need help with Universal Credit?

Thursday 11th April 2019

------- If you need help to claim Universal Credit we can support you in the early stages, from the application to your first payment. Call us for free on 0800 144 8 444 - 8am - 6pm Monday to Friday. You can also visit us…

view more »

Scam Alert: Fake HMRC Emails

Tuesday 26th March 2019

-------------- Please be aware that scammers are trying to cash in by pretending to be the HMRC, offering you refunds on your tax bills. The emails contain images similar to that below and look very genuine,…

view more »

Q&A: Unfair dismissal from work

Thursday 14th March 2019

---- I'm 3 months pregnant and just beginning to show, so last week I thought I'd sit down with my manager and let them know before any speculation could take place.…

view more »

The Citizens Advice Charity Raffle - Full list of our incredible prizes!

Friday 8th March 2019

Just less than one month to go before our big charity raffle! All proceeds will go to Citizens Advice IW to help us continue to give you free and impartial advice, whenever you…

view more »