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News for Christmas Consumers

Friday 6th December 2019

------- Paul Savill, Chief Officer of Citizens Advice Isle of Wight, says November and December is also the busiest time of the year for the charity's staff and volunteers handling complaints and inquiries about…

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Q&A: Blue Badge Application

Thursday 7th November 2019

--- My mum has a non-visible disability, which causes her walking difficulties. I heard something on the news about how she may now be eligible for a blue badge. How can I find out about this and help her apply? …

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Get 50p for every £1 you save

Thursday 3rd October 2019

Get help if you're on a low income. Visit for more information.

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Q&A: Falling behind on your rent?

Friday 2nd August 2019

---- I am renting and have an assured shorthold tenancy. I have been struggling to pay the rent for a few months. I am working full time but my wages aren't enough. I am only just managing with my other bills and spending. Now I am falling behind…

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Q&A: Repeat scams

Wednesday 10th July 2019

----- About five years ago my father-in-law was the victim of a scam artist who fleeced him out of £5,000. Once he realised, he was devastated and we were able to work with his bank to get some of the money back. We thought it was all in the past but…

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Universal Credit Scam

Tuesday 9th July 2019

---- We have been made aware of a scam operating in Portsmouth that could quite easily spread to the Isle of Wight. Young, predominately single people are…

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Q&A: Problems with a builder?

Friday 24th May 2019

----- I'm having problems with a builder I employed to build a kitchen extension to our house. The foundations are laid, and he's knocked through…

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Switching to Universal Credit?

Friday 3rd May 2019

Some people are better off switching from legacy benefits to Universal Credit - those who are more likely to be better off include: - some people who work, including working carers - some people who are too sick to work but do NOT qualify as…

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Change of circumstances and need to apply for Universal Credit?

Thursday 2nd May 2019

------ If you are in receipt of tax credits and then have a change of circumstance which will necessitate a claim to Universal Credit, this will, in the majority of cases result in an overpayment of Tax Credits which will then be collected through the clients…

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Self employed and need to apply for Universal Credit?

Wednesday 1st May 2019

------ If you are in receipt of Tax Credits and are self employed, speak to the Citizens Advice Tax Team BEFORE you make a Universal Credit claim. They can make sure that your Self Assessment and Tax…

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