We Are Citizens Advice
– the people’s champion.
We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.
Due to the Red Severe Heat Health Warning in place across much of our region, for Wednesday, 24/06/2026, we are only conducting telephone-based appointments.
There will be no drop in appointments available. Normal services will return Thursday 25/06/2026.
Please follow the recommended advice Severe Hot Weather Health Advice.
We have moved to a new dedicated space at Exchange House in St Cross Lane, Newport. Our free, confidential and accredited advice continues uninterrupted. Contact us with any queries.
Call us on 01983 684684 or request a callback by dialling 01983 309309. Leave a message and we’ll call you back the same day (Mon-Fri), or the next working day over the weekend.
If you are at risk of harm, have bailiffs at the door, are facing homelessness, or have other urgent issues, visit our Emergencies page for the right contacts now.
More than just a Café – All proceeds support Citizens Advice Isle of Wight, funding vital services for the local community. Enjoy barista coffee, fresh pastries, breakfast, brunch and lunch at Eleven Coffeehouse. every sip, every bite, every visit makes a difference
We give free, confidential, impartial advice and support to people across the Island.
You can contact us by phone, ask for a callback, visit us in person at our various outreach venues, email or use our online information.
