Help and Advice Help To Claim Universal Credit Help To Claim Universal Credit We understand that at the current time, more people than ever will need help to make a new Universal Credit claim. Citizens Advice Isle of Wight can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Our trained advisers can help you to: Check that Universal Credit is the right option for you Set-up your Universal Credit account Complete your claim to-dos Verify your identity Make sure you’re providing the right evidence to the Jobcentre Understand what Universal Credit will mean for youYou can find more information on Universal Credit on our public site. Contact the Help to Claim UC Team - Call 0800 144 8 444 to speak to an Adviser. Lines are open 8am - 6pm. - Visit the national Citizens Advice website for a webchat. Community Advice Sessions We know that at this time, more people than ever need help with navigating the Universal Credit system. We are sorry that we are not able to offer Face to Face appointments at the moment, but please be assured that our experienced Advisers are fully equipped to help you with any questions and are able to talk you through the Claim process.