Help and Advice Help To Claim Universal Credit Help To Claim Universal Credit We understand that at the current time, more people than ever will need help to make a new Universal Credit claim. Citizens Advice Isle of Wight can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Our trained advisers can help you to: Check that Universal Credit is the right option for you Set-up your Universal Credit account Complete your claim to-dos Verify your identity Make sure you’re providing the right evidence to the Jobcentre Understand what Universal Credit will mean for youYou can find more information on Universal Credit on our public site. You may be able to find the answer to your queries on our self help website IsleFindIt. If this does not answer your query please telephone 0800 144 884 to talk to an Adviser or complete the contact form here. Call our national phone line You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday: England: 0800 144 8 444 Scotland: 0800 023 2581 Wales: 08000 241 220 For more information on this please contact national Citizens Advice: Contact us about applying for Universal Credit - Citizens Advice