What we do

We believe everyone is entitled to the information that affects their lives.

That’s why our charity has given independent, confidential and free advice to generations of island residents.

We want our clients to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

We aim to:

• provide the advice people need for the problems they face
• improve the policies and practices that affect people's lives.

We value diversity, promote equality and challenge discrimination. We can provide advice on a range of subjects including: 

housing, relationships, debt, tax credits, welfare benefits, employment, immigration and health, community care

as well as many other issues faced by our local community. To find out how you can get high quality advice from a source you can trust, click here.

Client Quotes

"Your help was invaluable to us. We were able to see what benefits we were entitled to thanks to your very knowledgeable advisor. We’re better off thanks to your help!" 

"The helpful advisers at Citizens Advice helped me with my Pension Credit problem. They admitted they were in the wrong and refunded me in full."

"Highly recommend. If you hadn’t informed me of my Rights, that I could use when approaching the retailer, I wouldn’t have received my replacement goods. Thank you so much!"