Skip over main navigation
  • Log in
  • Basket: (0 items)
Citizens Advice Isle of Wight
  • Search
  • Facebook
  • Twitter
  • YouTube
Donate
Menu
  • About Us
    • What We Do
    • Our Team
    • Our Partners and Supporters
  • Help and Advice
    • Get Advice
    • General Advice
    • Help Through Crisis
    • Money Advice Team
    • Help To Claim Universal Credit
    • Tax Team
    • Community Directory
    • Housing Court Desk
    • Pension Wise
    • Macmillan
    • Healthwatch IOW
    • Home and Well
  • Join Us
    • Volunteering Opportunities
    • Work With Us
    • Volunteer Stories
  • Our impact
    • The Difference We Make
    • Facts and Figures
    • Goals For The Future
  • Get Involved
    • Events
    • Latest
      • Appeals
      • Blogs
      • News
    • Donate
    • Research And Campaigns
      • Current Local Campaigns
    • Share Your Story
  • Contact Us
    • Contact Us
  • 01983823898
    • Log in
  • Basket: (0 items)
  • What we do
  1. About Us
  2. What We Do

What we do

We believe everyone is entitled to the information that affects their lives.

That’s why our charity has given independent, confidential and free advice to generations of island residents.

We want our clients to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

We aim to:

  • provide the advice people need for the problems they face
  • improve the policies and practices that affect people's lives.

We value diversity, promote equality and challenge discrimination. We can provide advice on a range of subjects including: 

housing, relationships, debt, tax credits, welfare benefits, employment, immigration and health, community care

as well as many other issues faced by our local community. To find out how you can get high quality advice from a source you can trust, click here.

Client Quotes

"Your help was invaluable to us. We were able to see what benefits we were entitled to thanks to your very knowledgeable advisor. We’re better off thanks to your help!" 


"The helpful advisers at Citizens Advice helped me with my Pension Credit problem. They admitted they were in the wrong and refunded me in full."

"Highly recommend. If you hadn’t informed me of my Rights, that I could use when approaching the retailer, I wouldn’t have received my replacement goods. Thank you so much!"




Published: 15th February, 2019

Updated: 10th January, 2020

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Volunteer Digital Contact (Email and E-Forms) Adviser

    Volunteer Digital Contact (Email and E-Forms) Adviser

    Digital Contact Advisers are a key resource for the delivery of advice and information to the general public, as more people use the internet to communicate with organisations.

  • Money Adviser Job Role

    Money Adviser Job Role

    Hours of work: Up to 29.6 per week with minimum of 3 days work per week required, maximum of 4 (possibility to include evenings and weekends on a client need basis and only with prior agreement your line manager)

  • Protecting households from record energy bills in the coming months

    Protecting households from record energy bills in the coming months

  • Money Advice Caseworker

    Money Advice Caseworker

    Money Advice caseworker who will be outreach (fixed locations across the Island) and office based, with the purpose of helping people to resolve their complex money problems, including providing information and advice, assistance to maximise their income and by influencing policymakers.

Most read

  • Contact Us

    Contact Us

    View the various ways to contact Citizens Advice Isle of Wight here, whether through email, text, on the phone, letter or in person.

  • General Advice

    General Advice

    Contact details for the General Advice Team at Citizens Advice Isle of Wight

  • Money Advice Team

    Money Advice Team

    Contact details for the Money Advice Team at Citizens Advice Isle of Wight

  • Severe Disability Premium and Universal Credit

    Overview of the Severe Disability Premium and the effect on any claim for Universal Credit

  • Tax Team

    Tax Team

    Contact details for the Tax Team at Citizens Advice Isle of Wight

  • What we do

    What we do

    What Citizens Advice Isle of Wight does to help people living on the Isle of Wight

  • Our team

    Our team

    A few words about the team that run and maintain the Isle of Wight Citizens Advice.

  • Help To Claim Universal Credit

    Help To Claim Universal Credit

    Contact details for the UC Help to Claim Team at Citizens Advice Isle of Wight

  • Advice First Aider

    Advice First Aider

    Location: Advice Centre, County Hall, High Street, Newport, Isle Of Wight, PO30 1UD

    Salary: None

    Type: Voluntary

  • Why volunteer

    Why volunteer

    Learn more about our volunteering roles and how you can help your community by becoming part of Citizens Advice Isle of Wight

Find us

Registered Office
Isle Help Advice Centre
High Street, Newport
Isle of Wight
PO30 1UD

0800 144 88 48
[email protected]

Links

  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Privacy Policy

Follow us

  • Facebook
  • Twitter
  • Youtube
Registered Office: Citizens Advice Isle of Wight, Isle Help Advice Centre, County Hall, High Street, Newport, Isle of Wight, PO30 1UD. 
Company Registration Number: 3116361.     Charity Registration Number: 1050217.
Authorised & Regulated by the Financial Conduct Authority: 617677.