If you're a victim of domestic violence or abuse, there are organisations on the Isle of Wight that can help you.

In light of the coronavirus outbreak and in response to national Public Health advice, some changes to IOW domestic abuse services have been made but all of the domestic abuse services are working closely together at this time.

The Isle of Wight Council has the most up to date information, which can be found here.


Below are a list of organisations that can help you if you are being abused - whether physically, emotionally, or otherwise. If there is an emergency - coronavirus or not - call the police on 999.

The household isolation instruction as a result of Coronavirus does not apply if you need to leave your home to escape domestic abuse. Victims and Perpetrators of Domestic Abuse are allowed to leave their homes to 'cool off' and stay with someone else for a few days when needed.


LOCAL CONTACTS

The Refuge on the Isle of Wight is still open for women and families in crisis - call 01983 825981

If you are suffering with domestic abuse, or know someone who is, you can call the local 
You First freephone helpline 
on 0800 234 6266 or email [email protected]

You can also contact the Wight Dash Domestic Abuse Support Hub on 01983 825981 or by filling in this webform


For a list of NATIONWIDE CONTACTS, available to anyone, click here.



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We believe everyone is entitled to the information that affects their lives.

That’s why our charity has given independent, confidential and free advice to generations of island residents.

We want our clients to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

In times of crisis, we're here for you. 

As our offices are currently closed to the public, the best way to contact us is on our Adviceline number:

03444 111 444


At the moment we are only answering voicemails left on the Adviceline number. This is the most efficient way we can deal with your enquiry. We are currently returning calls usually on the same day, and certainly within 1 working day.


What to do when you call Adviceline


- Call 03444 111 444 and press * to hear the other options, and then press 0.

- Please leave your details and a number that we can contact you on.

- Someone will reply as soon as they can.

* Calls to the Adviceline 03 number cost the same as calling 01/02 numbers & may be included as part of your mobile or landline call package. If you do not have a package, calls from a landline can cost up to 9p per minute. Mobiles may be considerably more expensive.


Other ways to contact us

- You can also contact us via webform  through the Isle Help website

- You can also get advice through the national Citizens Advice website where you can access webchat.

- If your enquiry is between 5pm to 8am you can leave an email. Enquiries through the national website will be answered by a Generalist Adviser from the national team.