Tom C's Story

This is Tom’s story. He came to us from The Wheatsheaf Trust via a supported employment programme organised by Eleanor Flanders and is now a valued member of staff. Read more

Buzz's Thoughts

Buzz reflects on why he enjoys volunteering with Citizens Advice IW. Read more

Clive's Story

This is Clive's story from a client, to a volunteer, to a member of staff. Read more

Gilli's story

This is Gilli, she was shielding and wanted to be able to do something from home to help others - she joined us answering the phones during Lockdown and hasn't looked back. Read more

Nikki's story

This is Nikki, she joined us as a volunteer answering the phones when she saw our appeal at the beginning of the March 2020 coronavirus lockdown. Read more

Martin's Story

Martin joined us recently as a volunteer and has completed his Advice First Aider training Read more

Beth's AFA Success Story

Congratulations to Beth as she completes her Advice First Aider training! Read more

Jennifer Leighton's Success Story

Jennifer is one of our new volunteers who has already qualified as an Advice First Aider and is continuing her training to become a Telephone Assessor. Read more