Do you have what it takes to volunteer with Citizens Advice?


Reference

Digital Self-Help Volunteer


Location

Home-based


Salary

None


Type

Voluntary

To maintain the integrity of the Isle Find It directory of services and the Isle Help Me information portal as a reliable source of information and signposting.

Main duties and responsibilities

- Adding new listings and events as well as maintaining existing content.
- Checking Isle Find It directory of services daily to make sure there are no performance issues.
- Adding new local events by researching social media and other local sources of information.
- Attending local marketing events and distributing promotional materials.
- Adding approved content to the Isle Help Me information portal.
- Maintain database of contacts and records.
- Communicate with media team using email, phone and video conference.

What skills do I need?

- Friendliness and approachability.
- Good verbal communication skills and telephone manner.
- Good IT skills, including Word, email and internet.
- Basic understanding of Wordpress, or a willingness to learn.
- Flexibility and willingness to work as part of a team.

How much time do you need to give?

We ask for people to commit to 2 hour timeslots and are flexible about how often you volunteer.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

This role could be undertaken at home or in one of our office spaces. If you are interested in becoming a Digital Self-Help Volunteer Volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details

Telephone: Paula Woods on 01983 823898 ext 2828
or
email: [email protected]


Interested in Volunteering? Get in touch! Or fill in our Volunteering Form!