Do you have what it takes to volunteer with Citizens Advice?


Digital Self-Help Volunteer







To maintain the integrity of the Isle Find It Website as a reliable source of information and signposting.

Main duties and responsibilities include

- Adding new listings and events as well as maintaining existing content.
- Adding new local events by researching social media and other local sources of information.
- Attending local marketing events and distributing promotional materials.
- Communicate with the Digital Self-help team using email, phone and video conference.

What skills do I need?

- Friendliness and approachability.
- Good verbal communication skills and telephone manner.
- Good IT skills, including Word, email and internet.
- Basic understanding of Webflow, or a willingness to learn.
- Flexibility and willingness to work as part of a team.

How much time do you need to give?

We ask for people to commit to 2 hour timeslots and are flexible about how often you volunteer. There will be 2 brief mandatory online training modules to complete covering data protection and inclusion. 

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

This role could be undertaken at home or in one of our office spaces. If you are interested in becoming a Digital Self-Help Volunteer Volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

If you'd like an informal chat about the role

Telephone: Simon Barton on 01983 823898 ext 2822
email: [email protected]  

Interested in Volunteering? Please fill in our Volunteering Form