Join Us Volunteering Opportunities Digital Self-Help Volunteer Do you have what it takes to volunteer with Citizens Advice? Reference Digital Self-Help Volunteer Location Home-based Salary None Type VoluntaryTo maintain the integrity of the Isle Find It directory of services and the Isle Help Me information portal as a reliable source of information and signposting.Main duties and responsibilities- Adding new listings and events as well as maintaining existing content.- Checking Isle Find It directory of services daily to make sure there are no performance issues.- Adding new local events by researching social media and other local sources of information.- Attending local marketing events and distributing promotional materials.- Adding approved content to the Isle Help Me information portal.- Maintain database of contacts and records.- Communicate with media team using email, phone and video conference.What skills do I need?- Friendliness and approachability.- Good verbal communication skills and telephone manner.- Good IT skills, including Word, email and internet.- Basic understanding of Wordpress, or a willingness to learn.- Flexibility and willingness to work as part of a team.How much time do you need to give?We ask for people to commit to 2 hour timeslots and are flexible about how often you volunteer.Valuing inclusionOur volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.This role could be undertaken at home or in one of our office spaces. If you are interested in becoming a Digital Self-Help Volunteer Volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.Contact detailsTelephone: Paula Woods on 01983 823898 ext 2828oremail: [email protected] Interested in Volunteering? Get in touch! Or fill in our Volunteering Form!