Citizens Advice Isle of Wight (CAIW) is the well-established Island charity providing free, independent, confidential, and impartial advice to everyone on their rights and responsibilities.We believe everyone is entitled to information that affects their lives. 


We want Islanders to have the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem. 

We aim to: 

  • provide the advice people need for the problems they face
  • improve the policies and practices that affect people's lives.


As a charity we value diversity, promote equality and challenge discrimination. 


Who are we looking for? 

We currently have 2 vacancies on our Board of trustees.


What will you do?

  • complete an introduction for your role
  • maintain an awareness of how CAIW is operating
  • read papers for board meetings (4 per year) and Performance, Strategic and Development meetings (8 per year)
  • work on specific projects with other trustees or staff to further the strategic objectives
  • take an active discussion during board meetings and work with other trustees to: 
  • set policy, strategy direction, and targets and evaluate the performance of CAIW
  • monitor the financial position of Citizens Advice IW ensuring that it operates within its means and objectives 
  • ensure that all the finances and supporting financial control systems are in order
  • ensure the charity plans for the recruitment and turnover of staff and volunteers
  • review its own work and how effectively it operates including action for improvement


What is in it for you?

  • make a positive impact for people in your local area
  • meet people and build relationships with trustees, staff and other volunteers
  • build on your governance, leadership and strategy skills
  • increase your employability
  • we will reimburse expenses too

What do you need to have?

You do not need specific qualifications or skills however you will need to:

  • understand and accept the responsibilities and liabilities as trustees
  • be non-judgmental and respect views, values and cultures that are different to yours
  • have good listening, verbal, and written communication skills
  • be able to exercise good independent judgment
  • have good numeracy skills to understand accounts with the support of the treasurer
  • be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
  • be willing to undertake training in your role

How much time do you need to give?

Trustee boards usually meet in the evenings in person or online dependant on circumstances. There may be a need to attend other meetings if you participate in specific projects or meet with volunteers and staff occasionally within Citizens Advice IW. We can be flexible about the time spent and how often you volunteer so come and talk to us.


Valuing inclusion

Our volunteers come from a range of backgrounds, we particularly welcome applications from younger people, disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

Contact details

If you are interested in becoming a trustee and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.


For an informal chat about this opportunity, please email Eddy Yates at [email protected] or call 01983 823898 ext 2860 


If you would like to apply, please send your contact details to [email protected] who will provide you with an application pack.